What are the main benefits of the Device Entitlement Server for end consumers?

Improving the customer experience is one of the strategies most often applied by communication service providers to enhance the perceived value of their services, and with millions of new devices and consumers in the market, Mobile Network Operators (MNOs) and Mobile Virtual Network Operators (MVNOs) that can manage automatically the entitlement of Internet Multimedia Services (IMS) will be able to provide better digital experiences and increase the level of trust in their services.

The entitlement and configuration of the IMS-based services can be complex because some device and Operating System vendors use proprietary device provisioning protocols, whereas others may use the standard protocols specified by GSMA and 3GPP. Even with standards in place, the device entitlement process can vary inside a standardization family. As an example, the entitlement and configuration process for the RCC14/15 compliant devices is different, compared to the devices, which are not supporting this version. 

From the customer perspective, once they purchase new mobile and companion devices, the expectation is to immediately and intuitively activate the available connectivity offered by operators, thus services that meet these expectations for multiple devices are becoming more than a differentiator, but a prerequisite. 

SICAP’s Device Entitlement Server provides MNOs and MVNOs an end-to-end solution which addresses future needs for a large range of companion devices. This cloud-native approach with an integrated entitlement server architecture, allows frictionless access to technology, without significant upfront costs, making it more about integration than infrastructure.

To the end user, this architecture represents direct benefits, such as:

Companion device configuration profile

OTA configuration profile

Remote Roaming Configuration

Automatic updates

About Sicap

 

Sicap is a global telecommunication solution provider enabling Mobile Network Operators and Mobile Virtual Network Operators (MVNOs) to deliver an all-encompassing customer experience to make the mobile world more profitable, manageable, and secure.  

Founded 20 years ago as a Swisscom spin-off, Sicap now works with 80 mobile operators and MVNOs (mobile virtual network operators) in 76 countries. Its international team is available worldwide to ensure excellent customer service.  

Today Sicap is part of Lumine. Lumine Group is a Portfolio of Volaris Group, a subsidiary of Constellation Software Inc, a global multi-billion-dollar company based in Canada and listed on the Toronto stock exchange.  

Sicap solutions are built on its superior expertise in mobile device intelligence, SIM and device management, and big data analytics. The solutions are grouped into three areas: Device and SIM Management, Customer Insight and Engagement, and Mobile Security.  

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