How mobile operators are protecting their business, saving costs and conforming to security requirements at the same time?

With the emergence of new connected devices every day, security measures are turning into one of the most essential resources. In addition to the volume of new devices, the information stored on them has also increased and become more sensitive, such as bank details and passwords. For this reason, the trusted reputation of cellular services is becoming an increasingly important asset for operators. 

In terms of investment and efforts, homeland security support requirements generate significant costs and consume working time for MNOs (Mobile Network Operators). And many businesses face unexpected challenges to keep up with security protocols, since the volume of unprotected devices is also rising.

Cho Dok Device Tracking

With the increasing global number of stolen and fraudulent devices on the market, mobile networks need to be protected against any potential threats caused by their usage. Therefore, one of the most critical and applied features in MNOs (Mobile Network Operators) and MVNOs (Mobile Virtual Network Operators) security is the tracking, monitoring and locating of devices, SIMs, and subscribers.  

Sicap´s solution “Safer” is enabling mobile operators to search and locate devices and device owners in real-time, supporting them on the challenge to protect their business, offer security measures to subscribers and conform to the most demanding security specifications. 

Safer is a collaborative tool providing secure remote access for various stakeholders such as operators, police, national and international investigation organizations, with different user-rights. Thus, telecom operators can cooperate with authorities to track unauthorized usage of their network. Cost-efficiency  

Safer is available with several deployment models that combine to manage service delivery and pay-as-you-grow pricing. Our flexible solution aims to match all the service provider’s needs which are available through Cloud, On-premises, and a Virtualized Application. Besides this, the solution is based on state-of-the-art software and big data technologies and can process, store and search vast amounts of data quickly, which allows operators and other stakeholders to access information in real-time. 

Main Strengths & Benefits

With this Safer solution, the MNO/MVNO will be able to: 

  • Have a complete subscribers’ database updated in real-time, embedding the change of devices 
  • Be able to track Subscriber change per MSISDN (Mobile Station ISDN Number), IMSI (International Mobile Subscriber Identity), IMEI (International Mobile Equipment Identity) or location area 
  • Be able to track Subscriber Location and historize it 
  • Have a fast and scalable search engine 


About Sicap


Sicap is a global telecommunication solution provider enabling Mobile Network Operators and Mobile Virtual Network Operators (MVNOs) to deliver an all-encompassing customer experience to make the mobile world more profitable, manageable, and secure.  

Founded 20 years ago as a Swisscom spin-off, Sicap now works with 80 mobile operators and MVNOs (mobile virtual network operators) in 76 countries. Its international team is available worldwide to ensure excellent customer service.  

Today Sicap is part of Lumine. Lumine Group is a Portfolio of Volaris Group, a subsidiary of Constellation Software Inc, a global multi-billion-dollar company based in Canada and listed on the Toronto stock exchange.  

Sicap solutions are built on its superior expertise in mobile device intelligence, SIM and device management, and big data analytics. The solutions are grouped into three areas: Device and SIM Management, Customer Insight and Engagement, and Mobile Security.  


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